Customers helped straight away. Even after hours.
AI answers the phone, WhatsApp and chat, sorts your inbox and drafts replies from your own knowledge. Your team handles what really needs a person.
What it brings
No missed calls
An AI voice agent answers, books appointments and puts calls through.
Help day and night
Customers get answers on WhatsApp and chat, also outside office hours.
An inbox that sorts itself
Emails are sorted and come with a reply draft.
Correct answers
Answers come from your own knowledge base, not from the internet.
What we build
Customers get help straight away, even after hours.
- No missed calls: an AI voice agent answers, books appointments and puts calls through
- Customers helped on WhatsApp and chat, day and night
- An inbox that sorts itself, with replies drafted
- Correct answers from your own knowledge base
Analyses
What we found in our AI analyses.
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KoskampAuto-parts distributor · 13 branches3,900 hrecoverable hours a year≈ €77,000 a year
Two solutions: automatic shortage handling, and a knowledge base built from thousands of solved support tickets. They decided to build straight from the report.
How we work
How we work together
- 01
Free AI Scan
One hour. We look at how your business runs and name the 2–3 things AI can take off your plate. With a rough idea of what each one saves.
- 02
Pick one and build
We start with one real problem. We build a first working version, small and fast.
- 03
Roll it out
We connect it to your systems and your team. We test it, then it goes live.
- 04
Keep improving
We stay on for support and monitoring. New systems follow when you are ready, on a monthly plan.
Questions
Questions about AI for customer service & voice.
Can an AI voice agent really answer the phone?
Yes. It picks up, answers common questions, books appointments and puts callers through to the right person.
Where do the answers come from?
From your own knowledge: FAQs, manuals, product data and solved tickets. For Koskamp, a knowledge base built from thousands of solved support tickets is one of the two solutions behind 3,900 recoverable hours a year.
What if the AI does not know the answer?
We build it so that it passes the customer on to a person, with a short summary. You decide where that line is.
Which channels do you support?
Phone, WhatsApp, website chat and email.
Start with a free AI Scan.
- One hour with Marcus.
- The 2–3 places where AI saves you the most.
- A rough idea of what each one is worth.
No sales pitch. If AI isn’t worth it for you, we’ll tell you.
